Your privacy is something we take seriously. This policy clearly explains how online88 collects, uses, stores and protects your personal information in compliance with Malaysia's Personal Data Protection Act 2010.
Online88 ("we", "Platform" or "online88.onl") is committed to protecting the privacy of every user who interacts with our services. This Privacy Policy has been prepared in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and sets out our practices regarding the collection, use, disclosure and protection of your personal data.
By registering an account, accessing, or using any part of the online88 platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please stop using our platform.
This Privacy Policy applies to all personal information collected by online88 across various channels, including:
This Policy does not apply to third-party websites or services that may be linked within our platform. We encourage you to read the privacy policies of other platforms separately.
Online88 collects several types of personal data depending on how you interact with our platform. Below is a summary of the data categories collected:
| Data Categories | Sample Information | Collection Purpose |
|---|---|---|
| Identity | Full name, date of birth, ID card / passport number | Account registration, KYC verification |
| Relationship | Email address, phone number, residential address | Communications, account verification |
| Financial | Bank account number, e-wallet, payment information | Deposit & withdrawal processing |
| Verification | Identity document, proof of address, verification selfie | KYC & AML Compliance |
When you use the online88 platform, our systems automatically record certain technical information required for service operations:
Online88 uses your personal data for the following legitimate and stated purposes:
Online88 does not sell, rent or trade your personal data to third parties for their own marketing purposes. However, in the course of platform operations, there are certain situations where data may be shared:
We may share necessary data with third-party service providers who assist our platform operations, including payment processors, identity verification providers and technical infrastructure. All such providers are subject to strict confidentiality agreements and are only permitted to use data for specified purposes.
Online88 will disclose personal data when required by law, court order or direction from a competent authority. This includes investigations related to financial fraud, money laundering or other offences involving our platform.
In the event of any merger, acquisition or asset sale, users' personal data may be transferred as part of that transaction. You will be notified via an in-platform notice before any such transfer takes place.
Online88 retains your personal data for as long as necessary for the purpose for which it was collected, or as required by applicable law. Generally:
Your personal data is protected using multiple layers of robust technical and organisational security:
Online88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device when you access our website.
| Cookie Types | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for core platform functions — login, sessions, security | Session / Persistent |
| Performance Cookies | Analyzing how users interact with the platform for improvements | Up to 2 years |
| Functional Cookies | Remembering user settings and preferences (language, currency, etc.) | Up to 1 year |
| Marketing Cookies | Displaying relevant content and promotions to users | Up to 90 days |
You can manage or block cookies through your browser settings. However, blocking essential cookies may affect the functionality of the online88 platform.
As a data subject, you have certain rights regarding your personal data collected by online88. These rights are protected under Malaysia's Personal Data Protection Act 2010:
You have the right to request a copy of the personal data we hold about you at any time.
You may request corrections to inaccurate or incomplete data through your account or via customer support.
You may object to the processing of your data for direct marketing purposes at any time.
You have the right to receive your data in a machine-readable format for transfer to another platform.
To exercise any of the above rights, please contact our support team via live chat or support email. We will process your request within 21 working days.
The online88 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18. Should we discover that a child's data has been collected without our knowledge, it will be deleted immediately and the associated account will be closed.
Parents or guardians who believe their children have registered an account on our platform are urged to contact us immediately so that appropriate action can be taken.
The online88 platform may contain links or integrations with certain third-party services required for operations (e.g. payment processors, game providers). Our Privacy Policy does not cover the privacy practices of these third parties.
Every third-party provider integrated with the online88 platform has signed a data processing agreement ensuring they handle your data to a standard equivalent to PDPA requirements. We nonetheless encourage you to read each provider's privacy policy separately.
Online88 reserves the right to update or amend this Privacy Policy at any time as needed — whether due to changes in law, changes in platform operations or improvements to our privacy practices.
Any material amendments will be communicated to users via an in-platform notice or email at least 14 days before taking effect. The "Updated" date shown at the top of this policy reflects the date of the last amendment.
Continued use of the platform after any amendment takes effect constitutes your acceptance of the amended policy. If you do not agree with such amendments, you have the right to close your account.
If you have any questions, concerns or requests regarding this Privacy Policy or online88's handling of your personal data, please contact us through the following channels:
Our privacy team will handle your request within 21 working days from the date of receipt. For more complex cases, we may require up to 30 working days and will notify you if an extension is needed.
This isn't just a written policy — it's a real practice we implement every day to protect your data.
All data transmitted between your device and online88 servers is protected with 256-bit SSL encryption — the same standard used by leading financial institutions worldwide.
Your personal data is accessible only to staff with a legitimate operational need who have undergone strict background checks and privacy training.
Online88 operates in full compliance with Malaysia's Personal Data Protection Act 2010. An appointed Data Protection Officer ensures ongoing compliance across all operations.
We only collect data that is genuinely necessary for platform operations. No excessive or irrelevant data is collected — every piece of data we request has a clear purpose.
The security and privacy practices of online88 are regularly assessed by independent auditors to identify and address any potential vulnerabilities before they become real issues.
Online88 is committed to notifying users within the stipulated timeframe should any security incident occur that may affect their personal data.
Your data is protected by bank-grade security systems, Malaysia PDPA compliance, and our commitment to transparency. Register today and enjoy a safe, enjoyable, privacy-risk-free gaming experience.